Privacy Policy for NAATI CCL GUIDE

Effective Date: 05-12-2024

NAATI CCL GUIDE ("we," "our," "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and protect your personal data when you visit our website, naaticclguide.vercel.app, or use our services.

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1. Data We Collect

Personal Data:

We collect the following personal data directly from you when you interact with our website:

• Name: When you register or make a purchase.
• Email Address: For communication and order fulfillment.
• Billing Address: For payment processing and invoicing.
• Payment Information: For processing your transactions securely (via third-party payment gateways).

Usage Data:

We collect the following automatically:

• IP address.
• Browser type and version.
• Pages visited and time spent on them.
• Device information (e.g., mobile or desktop).

Cookies:

We use cookies to improve user experience and analyze website traffic. For more details, see our Cookie Policy.

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2. How We Use Your Data

We process your personal data for the following purposes:

• Order Fulfillment: To provide you with NAATI CCL mock tests and study material.
• Customer Support: To address inquiries and provide support.
• Marketing: To send promotional emails (with your consent).
• Analytics: To understand and enhance our website's performance.

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3. Lawful Basis for Processing

We process your data under the following legal bases:

• Contractual Necessity: To fulfill the services you request.
• Legitimate Interest: For improving our website and offering personalized services.
• Consent: For sending promotional communications (you can withdraw consent anytime).

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4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data with trusted service providers, such as:

• Payment processors (e.g., Stripe, PayPal).
• Analytics tools (e.g., Google Analytics).
• Marketing platforms (e.g., email marketing tools).

These providers are GDPR-compliant and handle your data securely.

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5. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law.

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6. Your Rights Under GDPR

As a resident of the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Restriction: Restrict how your data is processed.
• Portability: Receive your data in a portable format.
• Objection: Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at naaticclguide3@gmail.com.

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7. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular audits. However, no system is completely secure; please ensure you use our services responsibly.

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8. International Data Transfers

If your data is transferred outside the EEA, we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses.

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9. Cookies Policy

Our website uses cookies to:

• Enhance user experience.
• Analyze site performance.
• Personalize content.

You can manage or disable cookies through your browser settings.

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10. Updates to This Policy

We may update this privacy policy periodically. Significant changes will be communicated via email or website notifications.

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Contact Information

If you have any questions about this privacy policy, contact us:

• Email: naaticclguide3@gmail.com
• Address: Gurugram, Haryana

Thank you for trusting NAATI CCL GUIDE!